..:: Advertisers FAQ ::..
Please review these frequently asked questions before contacting customer
service.
Q: How does your program send visitors to my website?
A: We use the most successful form of Internet Advertising--PopUp/PopUnder
Advertising. Every time a visitor exits from one of the thousands of sites in our network
of high volume websites, your web page will pop up and will immediately grab the visitor's
attention! This is the basis for all such website visitor traffic using this highly
successful technology.
Q: Where do all the visitors come from?
A: We have established a huge network of web sites that will display the pop ads
that you purchase from us. When these websites get traffic, your website will also open up
as another webpage.
Q: Is there a danger of getting accused of Spamming?
A: Absolutely not. When you sign up for our service there is absolutely no way of
getting accused of SPAM. SPAM involves advertising directly through e-mail, we advertise
on web sites who have agreed in advance to receive our advertising.
Q: Do you guarantee that I will make more sales?
A: No, we cannot guarantee that you will make any sales whatsoever from our
guaranteed hits service. We can, however, promise to deliver the number of visitors to
your site that you ordered. Any sales will depend on the layout, content, and quality of
your website, its presentation, and the service, and product that you offer. We'll get the
visitors to your site, all you have to do is tell them about your product and make the
sale.
Q: What will help make my page more effective?
A: Making your page ready for your pop ad campaign is as easy as you want it to be.
We would suggest designing a whole new page just for the pop ad. You should use the same
techniques that you use in other forms of advertising to get people interested in your
product. Use catchy headlines, bright colors, and most of all you need a product that
everyone wants!
Q. What is a CPM?
A. CPM simply means Cost Per Thousand, meaning the cost of producing one thousand
impressions--or site visitors. As an advertiser, it's what you pay to receive 1,000
visitors to your site. As a Publisher, it's what Vonna.com will pay you for every thousand
advertisements shown at your site.
Q: How do I know the traffic I paid for has been delivered?
A: We will start your campaign as soon as possible, usually within a few hours of
receiving your order. But YOU determine the hourly rate of flow that visitors are sent to
your site--and can change that rate at any time. We also email you a link so you can check
the stats of your campaign while it is in progress. We usually send an order confirmation
within 4-6hrs. of it being placed, so if you do not receive confirmation within 24 hours,
please contact us to verify that your order has been received.
Q: What are your payment options and conditions?
A: We accept instant payment through Paypal which can be in the form of Visa,
Mastercard, checking account, or your current Paypal balance. We also accept more
traditional forms of payment such as money orders, wire transfer, bank drafts, etc. Orders
are processed as they are received, and enter the queue once such payment has been
completed. Due to the recent increase in credit card fraud, we are manually screening
every order placed, and therefore must be allowed extra time to process your order.
Q: What is your refund policy?
A: Our refund policy is very simple. We issue refunds on a pro-rata basis. Because we
have to pay webmasters for traffic that has been delivered, we can only give refunds on
traffic that has not been delivered.
Q: I'm ready to order!
A: That's easy! Just click here
If you have additional questions please contact us.
We will gladly reply to any inquiries that you may have regarding the Vonna.com advertiser
program.
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